Who do I contact for OnCourse problems?
Answer
As of March 23, 2020 --
OnCourse assistance for students:
Reed librarians can help answer students' questions about OnCourse. Visit our Ask a Librarian page to see all of the ways you can reach us. If a student needs further assistance, they can email the Office of Online Learning at oll@fredonia.edu and place a ticket regarding their question. (Fredonia librarians can also submit tickets on a student's behalf.)
OnCourse assistance for faculty:
For help regarding Fredonia's Learning Management System, OnCourse, faculty can contact the Office of Online Learning at oll@fredonia.edu. There is also information regarding OnCourse in the OnCourse Knowledge Base, the Digital Instruction Support page, and Choose Your Pathway: Faculty Support for Remote Teaching.